All-New Connected Services by Toyota Available on Select 2020 Models Starting in August

(TORONTO, Ontario) July 5, 2019 – Starting in August with select 2020 model year vehicles, Toyota Canada Inc. (TCI) will introduce Connected Services by Toyota – a series of tools improving the in-vehicle multimedia experience for Canadian Toyota drivers.

Connected Services by Toyota will include the Toyota App, Remote Connect and Service Connect, as well as compatibility with third-party services like Android Auto™ and Amazon Alexa™. Upcoming Toyota vehicle grades will be compatible with these services - in addition to Apple CarPlay™- and will continue to feature Safety Connect and Destination Assist.

The first vehicles with Connected Services by Toyota will be the 2020 model year Sequoia, Tundra, 4Runner, and Tacoma, which are set to arrive starting in August. More models are to follow over the remainder of 2019 and into 2020.

Toyota App

The Toyota App will be available for download in the Apple App Store and Google Play Store. It will first be offered on select 2020 model year Toyota vehicles and certain models will also be compatible with the following features:

  • Remote Connect
    Lock / unlock doors, start / stop the engine, check the status of windows / moonroof, check fuel level, find your vehicle, and monitor guest drivers.
  • Service Connect
    Receive maintenance alerts, recall notifications, vehicle health reports and more.

In addition to Apple CarPlay™, Connected Services by Toyota will also offer compatibility with the following third-party connectivity solutions, starting with select 2020 model year vehicles:

Android Auto™ with Google Assistant™

Android Auto compatibility offers a simple and safe way to use an Android phone in Toyota vehicles. With Google Assistant, drivers can stay focused, connected and entertained by using voice commands while keeping their eyes on the road and hands on the wheel.

Amazon Alexa™

Amazon Alexa compatibility allows drivers to perform remote vehicle commands on vehicles equipped with Remote Connect by using an Amazon home device.

Customer Support

Customers who enroll using the SOS button will now have their calls handled by a new Canadian call centre. Enrollment options will be added to simplify the process. Customers will be able to enroll via the Toyota App or with the help of their Dealership Associate utilizing the new Dealer Portal.

About Toyota Canada Inc.

Toyota Canada Inc. (TCI) is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toyota has sold over eight million vehicles in Canada through a national network of 287 Toyota and Lexus dealerships. Toyota is dedicated to bringing safety, quality, dependability and reliability to the vehicles Canadians drive and the service they receive. TCI’s head office is located in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax, and parts distribution centres in Toronto and Vancouver. Toyota operates two manufacturing facilities in Canada. Having produced more than eight million vehicles, popular Canadian models built at these facilities include Toyota RAV4, Toyota RAV4 Hybrid, Lexus RX 350 and RX 450h hybrid. Recent investments at its facilities in Ontario will allow for increased production of the top-selling Toyota RAV4 and RAV4 Hybrid models.


Every effort has been made to ensure the product specifications, equipment, and content on this site are accurate based on information available at time of publishing. In some cases, certain changes in standard equipment or options may occur, which may not be reflected online. Toyota Canada reserves the rights to make these changes without notice or obligation.